Adjective: “To studiously observe others and ethically persuade commitments to sharing the strategic intelligence required to effect positive change.”
Executive Resource | Certified Forensic Interviewer
About Michael Reddington CFI
Michael Reddington, CFI is an expert at moving people from resistance to commitment. He is an executive resource, President of InQuasive, Inc., and author of The Disciplined Listening Method.
A twist of fate led Michael to his first investigations job while he was completing his business degree. Michael was quickly promoted into a management role, and after successfully resolving several investigations early in his tenure, Michael was enrolled in his first Wicklander-Zulawski & Associates (WZ) non-confrontational interview and interrogation techniques training course.
Michael’s continued success in the interrogation room fostered his fascination with why people choose to share sensitive information in the face of consequences. He attended additional training programs and earned his Certified Forensic Interviewer (CFI) designation—the highest available professional designation in his field. Recruited shortly after by Wicklander-Zulawski & Associates to join their staff of investigators and trainers, he spent a decade working for WZ, running their investigations division, developing new content, and traveling the world teaching investigators how to apply rapport-based interrogation techniques.
In his investigations role, Michael conducted and managed a wide variety of interrogations across the public and private sector. He created and taught seminars for law enforcement personnel, federal investigators, private sector investigators, and human resource professionals around the world. For this work, Michael received the Homeland Security Outstanding Contributions Award in 2011.
During this time, Michael had the opportunity to start teaching CEOs how to apply interrogation techniques in their business conversations. These training programs quickly opened Michael’s eyes to the similarities his executive clients’ negotiations, leadership conversations, and sales conversations shared with his interviews and interrogations. As a result, Michael dove into research from across the world of business communications and arrived at two important realizations. First, the best leaders and the best interrogators capitalize on the same two core skills: Vision and Influence. Second, the cognitive process that leads customers to commit to saying, “I’ll buy it,” employees to commit to saying, “I’ll do it,” and interrogation suspects to truthfully commit to saying, “I did it,” are essentially identical.
Michael realized he could teach executives how to reduce missed opportunities and increase commitments to action. He founded InQuasive, Inc. and created the Disciplined Listening Method by integrating research and best practices from the worlds of business communications and investigative interviewing. The resulting educational content represents a new and in-depth approach to applying strategic, ethical observation and persuasion techniques across the full spectrum of business conversations.
Michael has been invited by companies, universities, government agencies, and executive groups to facilitate his seminars, keynote presentations and advisory sessions across The United States, Canada, Ireland, The United Kingdom, Europe, Africa, and the Middle East. He has led thousands of programs and educated tens of thousands of participants from over fifty countries on how to activate the truth in the areas of leadership communication, sales, negotiation, conflict resolution, customer service, candidate interviews, family conversations, and influential instruction. Michael is also a Forbes contributor and frequent guest contributor for various media outlets and podcasts.
Michael goes well beyond facilitating and advising. He applies customized content specifically designed to meet the needs of each participant with a humorous and intelligent delivery style. His diligent preparation, attention to each participant’s concerns, and added context coalesce to drive home the learning objectives. It’s never just a presentation, seminar, or advisory session—it’s always an experience.
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About InQuasive Inc.
Michael Reddington, CFI established InQuasive, Inc. to teach people how to activate the truth with the application of strategic, ethical observation and persuasion techniques. He leveraged his authority as a Certified Forensic Interviewer, expertise gained from over 10,000 hours on stage, and his business experience to curate a substantial content library for customizing every client engagement.
The team at InQuasive provides extended educational engagements, seminars, keynote presentations, advisory sessions and operations driven consulting services on the following topics:
- Leadership Communication
- Conflict Resolution
- Customer Service
- Candidate Interviewing
- Influential Instruction
- Diversity, Equity and Inclusion
- Interview Preparation
- Parenting and Community Conversations
Michael has led over 1,500 programs & educated over 15,000 attendees from over 50 countries.
Who can benefit from InQuasive's content?
From CEO’s to front line managers, sales professionals, HR executives and beyond. InQuasive’s content applies across industries and focuses on providing all participants with the skills, perspectives and techniques necessary to reduce missed opportunities and increase commitments to action.
Creation of the method
Michael Reddington created the Disciplined Listening Method by integrating current business communication research & best practices with non-confrontational interview and interrogation techniques. The resulting educational content represents a new and in-depth communication framework that applies across the spectrum of business conversations.
InQuasive's contact details
To learn more about collaborating with InQuasive to create custom engagements and develop teams of Disciplined Listeners contact Michael Reddington, CFI at
+1 (704) 256-7116
The Disciplined Listening Method
The Disciplined Listening Method
This Method represents the only communication approach designed to teach people how to activate the truth by integrating current research and best practices from across the spectrum of business communication with the key components of the most effective non-confrontational interview and interrogation techniques.
What They Learn
Disciplined Listeners consistently:
- Understand how every interaction potentially impacts both their short- and long-term goals
- Leverage their perceived weaknesses to develop their communication strategies
- Allow their conversations to come to them
- Identify strategic intelligence by evaluating the totality of their counterpart’s communications within the context of the conversation
- Adapt their strategies to immediately integrate the intelligence they acquire
- Encourage their counterparts to always protect their self-images
- Build trust equity through post-conversation follow up