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We all face seemingly impossible professional and personal challenges every day. These professional challenges may include completing our to-do list, developing a new team, overcoming a poor...
Forge Strength From Weakness
The story we heard wasn’t unfamiliar or inspiring. A client called saying they suspected a group of employees had been stealing from them for about a decade and they finally caught one employee in...
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Follow the Road Map
Believe it or not the process for interrogating someone suspected of stealing $10 from a till and the process for interrogating someone who is suspected of embezzling millions of dollars are remarkably similar. The dollar value...
It Takes Six to Tango
Behavior shifts do not occur in a vacuum. When two people are interacting and one or both of them experience a change in any emotion, that emotional change often manifests itself with a corresponding change in behavior. It is...
Talking Is the Most Important Part of Listening
One of the most common questions clients ask me after I’ve completed an interrogation is, “How do you feel?” I usually surprise them when I respond with, “Tired.” Having a conversation with another person is a complicated...
Synonymous With Sales
Negotiate – Sell – Interrogate. Perhaps astonishingly, they are all one in the same. Great negotiators sell beneficial agreements; great sales professionals sell the perfect product or solution; and great interrogators sell the...
Less Stress – More Success
Preparation breeds confidence. Confidence reduces stress. Reduced stress allows us to think clearly, perform better and achieve more. High stakes interactions force you to juggle multiple cognitive tasks. Internally, you have...
The Root Cause of Lying
By the end of an ordinary day you may have been on the receiving end of hundreds of lies. These lies range from the socially polite and harmless to the vengeful and criminal. I’ve heard some people express interest in catching...
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