Take Bullets Out of Guns

Take Bullets Out of Guns

Prior to any contentious conversation your counterparts may prepare to debate or challenge you in an effort to create a perception of leverage.  This preparation is typically centered on one or two ideas, comments or issues.  Often their entire strategy for the...
The Power of Logistics

The Power of Logistics

Everything you say and do should work towards the goal you are trying to achieve.  This sounds like common sense, but business professionals often stray from the path.  The most commonly neglected aspects of the communication process are the logistical aspects....
Connect the Dots

Connect the Dots

Leaders have all had gut feelings that warned them their counterparts may be speaking dishonestly dishonestly. Most of the time these gut feelings are accurate because subconsciously we identified verbal and/or behavioral anomalies that didn’t fit the situation. There...