by Michael Reddington | Jul 7, 2016 | Sales Training
Prior to any contentious conversation your counterparts may prepare to debate or challenge you in an effort to create a perception of leverage. This preparation is typically centered on one or two ideas, comments or issues. Often their entire strategy for the...
by Michael Reddington | Jul 7, 2015 | Negotiation
Everything you say and do should work towards the goal you are trying to achieve. This sounds like common sense, but business professionals often stray from the path. The most commonly neglected aspects of the communication process are the logistical aspects....
by Michael Reddington | Jul 7, 2015 | Interviewing
It’s happened to all of us. We started to get sick, we feel achy, or maybe we just had a hard time getting out of bed for a couple weeks. We wanted to know what’s causing us to feel this way, but we don’t want to visit the doctor. So what did we do – we hit the...
by Michael Reddington | Jul 7, 2015 | Sales Training
Rarely a day goes by when you don’t have to confront someone about their actions, or lack there of. It could be an employee who missed another deadline, a child who did not complete her homework, a co-worker who made inappropriate comments, or a counterpart in a...
by Michael Reddington | Jul 7, 2015 | Sales Training
Leaders have all had gut feelings that warned them their counterparts may be speaking dishonestly dishonestly. Most of the time these gut feelings are accurate because subconsciously we identified verbal and/or behavioral anomalies that didn’t fit the situation. There...